Field Service Engineer

Who You Are

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige. If the above sounds like you, this position might be just what you’re looking for! At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, for this particular role, we are prioritizing candidates who are currently residing in the South of Thailand] or have an established presence in the area.

Key Responsibilities

• Responsible for executing maintenance and minor repairs on standard products at customer site.
• Investigate and resolve technical problems on standard products at customer site.
• Preparation of the service job to execute/resolve at the shortest possible time.
• Follow up on actions and promises made to customers.
• Write service report on site and get it signed by the customer.
• Update service execution IT system with relevant information.
• Report unsafe practices, incidents and work for continuous improvement.
• Capture Installed Base on site and communicate sales opportunities to sales organization.
• Proactive recommendation to customers for purchase of spares.
• Execute service in our Service Centres if required.

Profile we are looking for

• Bachelor's Degree in Mechanical or Electrical Engineering
• At least 3-5 year experience in repairing and maintenance services of industrial machinery/equipment.
• Having electrical or automation background but like to work with mechanical work is a plus.
• Having hand on experience with heat exchanges, separator, decanter is a plus.
• Strong analytical thinking and trouble shooting skills
• Good command in English and Thai both written & spoken and computer literate.
• Able to work overtime and a hands-on person.
• Work base location: Samut Prakan province

What’s In It For You

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success. We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.