Product & Marketing Manager, Thailand

About the Company

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. The Group operates Customer Service Centres in multiple countries providing 24/7 customer service in many languages and has more than 30,000 employees across 30+ countries.

Key Responsibilities

• Develop and implement go-to-market strategies for the Thailand market, identifying opportunities for growth and expansion.
• Monitor and report on the overall performance of the Thailand market to senior management, identifying areas for improvement.
• Build and maintain strong relationships with partners and stakeholders, ensuring compliance with relevant regulations and standards in Thailand operations.
• Monitor campaign and project performance using data analysis and BI skills; optimize future campaigns, improve customer experience, and analyze conversion rates.
• Provide guidance and support to the team to ensure each function performs effectively and collectively boosts growth of the Thailand market.
• Work closely with headquarters and other local departments/teams to ensure local operations align with overall business objectives.
• Stay up-to-date with industry trends and developments to keep the company at the forefront of offshore technology and innovation.

Qualifications

• 7+ years of experience in the local travel, e-commerce, or online-platform industry.
• Experience in a fast-paced, startup or scale-up environment is preferred.
• Strong knowledge of Thailand regulations and standards in digital marketing.
• Strong analytical skills and mindset; preferably familiar with analytics tools and BI.
• Proven ability to manage and lead a team, delivering projects on time and within budget.
• Excellent leadership, communication, and interpersonal skills.
• Fluent in English and native Thai; Mandarin speaking is a plus.
• Willingness to travel moderately.

Benefits

• Rapid business growth with abundant career opportunities across functions and levels.
• Internal transfer and global job rotation programs to pursue an international career path.
• Learning opportunities in leadership, soft skills, and professional expertise.
• Flexible work arrangements encouraged and company-sponsored events and activities.

Additional Information

Find out more job opportunities at https://careers.trip.com