Lead, Chiang Mai Plaza

WHO ARE WE LOOKING FOR?

We are looking for a Nike Store Lead whose mission will be to deliver a premium consumer experience by building the bond between consumer and brand with the highest level of service and applying brand stories to the retail setting.

WHAT WILL YOU WORK ON?

• You will utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales.
• You will maintain knowledge of all store departments and be able to perform all activities of associates in addition to handling more complex transactions or customer service situations.
• You will provide expertise in one or more areas or functions (Shipping and Receiving, Cashier duties, and Sales.)
• You will seek ongoing training and education to further develop your expertise.
• You will assist Managers in conducting formal onboarding and training programs for associates.
• You will assist with loss prevention efforts by providing proactive customer service and coordinating the work of other associates (but not a formal supervisor.)
• You may have keyholder responsibilities.

WHAT YOU BRING

• High school diploma or equivalent
• 3 years of retail experience
• Ability to communicate in English
• Basic computer skills, including Microsoft Office knowledge
• Must be able to work evenings, weekends, and holidays as needed
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time