IT Business Partner Senior Manager

About the Company

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

About the Role

Responsible for Project coordinator and business development analysis. Analyse and develop user requirements or working procedures for new product, service or project initiated. Gather client data, analyze and make recommendations for individual business groups to arm them with a better understanding of the marketplace and enable them to assess potential business opportunities, increase sales and/or customer satisfaction. Ensures delivery of objectives and supports organizational goals through effective execution.

Key Responsibilities

• Project coordinator and business development analysis
• Analyse and develop user requirements or working procedures for new product, service or project initiated
• Gather client data, analyze and make recommendations for individual business groups to arm them with a better understanding of the marketplace and enable them to assess potential business opportunities, increase sales and/or customer satisfaction
• Develop user requirement specification or working procedures for new product, service or project initiated
• Coordinate between users and development team or third party in new project or service
• Conduct and develop UAT scripts
• Support on system enhancement when required
• Others assigned by team head and senior leaders

Qualifications

• 2–5 years of relevant experience with solid technical foundations
• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field; Master's degree is an advantage
• Experience in financial services/asset management, with understanding of mutual fund and provident fund operation processes, and applicable regulations
• Professional proficiency in English; Thai is an advantage

Technical Skills

• Business analysis: requirements elicitation, process mapping, UAT planning
• Project management: scope, schedule, budget, risk management (Agile/Waterfall)
• Documentation: BRD, FRD, test cases, user guides

Behavioural Competencies

• Coordinate between users and development team or third party in new project or service
• Experience in provident fund operation processes