Social Key Account Management - (Shopee)

About the Role

Social Key Account Management for social sellers on Shopee's platform.

Responsibilities

• Key account management for social sellers on Shopee's platform
• Ensure the growth of sellers under management in terms of transaction volume and social program participation
• Foster relationships and pitch key social programs to sellers over the phone and in-person
• Manage a large volume of phone calls for key account follow-ups and sales pitches
• Educate sellers on the details and benefits of Shopee’s core platform programs and social commerce programs
• Teach sellers key social media tools and strategies including posting, boosting and monitoring traffic
• Build long-term relationships and foster trust with sellers under management
• Negotiate deals with sellers within the parameters of Shopee's programs

Qualifications

• Bachelor’s Degree in Marketing, Business, Economics, or related field (Fresh Graduate is welcome)
• 1-3 years of experience in Key Account Management, Business Development or Sales
• Strong interest in e-commerce and social media
• Prior experience in social media-related roles is a plus
• Ability to adapt and thrive in a fast-paced dynamic environment
• Logical thinking and strong problem solving skills
• Good command of English and Thai

Additional Information

• Work arrangement: onsite
• Employment type: full_time