Executive Administrator – Fraser Suites Bangkok, Thailand

About the Role

Fraser Suites Bangkok in Thailand is slated to open in 2026. The Executive Administrator provides high-level administrative and secretarial support to the General Manager to ensure the efficient operation of the Executive Office. This role is responsible for managing schedules, correspondence, meetings, reports, and confidential matters while supporting communication and coordination across departments within the property.

The ideal candidate is highly organized, detail-oriented, discreet, and capable of handling multiple priorities in a fast-paced hospitality environment.

Responsibilities

• Provide comprehensive secretarial and administrative support to the General Manager, including managing calendar, appointments, meetings, and travel arrangements.
• Prepare, organize, and maintain correspondence, reports, presentations, and filing systems; screen phone calls, emails, and visitors professionally.
• Organize and coordinate executive meetings, departmental meetings, and management briefings; prepare agendas, minutes, and follow-up action items; track and monitor deadlines, projects, and management directives.
• Liaise with department heads to ensure timely submission of reports and operational updates; serve as a communication link between the Executive Office and internal/external stakeholders.
• Handle confidential information with discretion; draft letters, memos, announcements, and other business communications; support guest relations matters and VIP arrangements as required.
• Maintain office supplies, records, and administrative systems; ensure proper document management and record retention; assist with preparation of budgets, reports, and presentations when required.
• Support coordination of company events, visits, and executive functions; coordinate audits, inspections, compliance documentation and emergency communication/operational coordination as necessary.

Qualifications

• Diploma or Degree in Business Administration, Hospitality Management, or related field.
• Minimum 3–5 years of experience in an executive secretarial or administrative role, preferably within hospitality, hotels, or serviced apartments.
• Excellent written and verbal communication skills; professional appearance and interpersonal skills; ability to maintain confidentiality and handle sensitive information.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Strong organizational and multitasking abilities, attention to detail and time management skills.