Solutions Engineer

What you will do as a Solutions Engineer at Pax8:

• Solutions Engineer will deliver pre-sales cloud product demonstration experiences to our Partners as well as post-sales deployment and configuration assistance.
• This role is based in Bangkok, Thailand. Employees are expected to work from the office.

Let’s look at your day to day as a Solutions Engineer:

• Demonstrating the technical and commercial value of a selection of Pax8 Solutions.
• Driving initial configuration and architecture guidance for a variety of customer environments.
• Assisting partners with proof-of-concept deployments and responding to RFIs.
• Working closely with our Sales team as a subject matter expert for a particular product set.
• Provide demonstration of select solutions and produce product specific guides and videos.
• Ability to be customer service oriented and work well in a collaborative environment.
• Driven and self-motivated to work in a fast-paced environment.

You'll be the ideal Solutions Engineer for us if you have:

• Minimum 2 years technical and/or pre-sales experience.
• Have a desire to constantly learn new and challenging platforms.
• Possess ability to blend technical and social engagement.
• Have the skill to communicate complex concepts in simple terms.
• Are genuinely passionate about customer service.
• Are undaunted by troubleshooting deployments in unknown ecosystems.
• Full language proficiency in Thai and English.
• Have a certification in any 1 of the following areas: Microsoft MS900, MS100, MS101, AZ900, CompTIA A+, Security+, Network+.

Why join Pax8?

• At Pax8, we want to support you in both work and play. Sometimes there isn't enough time for the latter, which is why Pax8 offers an additional 2 weeks of bonus leave every year! AND YES, the 2 weeks are available from your first day!
• In addition to the above, we offer all our employees Private Health Insurance. Beneficial for when life happens, and also for tax time too!
• Unlimited growth through our learning & development (L&D) programs in an environment that fosters internal promotions, helping you gain the necessary skills to reach the next step in your professional journey!
• Connecting with our community is important – which is why we have our donation matching program, DEI-B events, and our employee resource groups to ensure everyone feels at home at Pax8.

About Pax8:

Pax8 is the technology marketplace of the future, linking partners, vendors, and small to midsized businesses (SMB’s) through AI powered insights and comprehensive product support. With a global partner ecosystem of over 39,000+ managed service providers (our customers), Pax8 empowers SMB’s worldwide by providing software services that unlock their growth potential and enhance their cloud security!

We’ve pioneered simplifying the cloud services journey for thousands of our partners by reinventing the IT cloud model with more than 130+ vendors (software/cloud providers) globally giving customers and partners real choice! Pax8 run a transaction through our Marketplace every 7 seconds and support 700,000+ indirect businesses and more than 22,000,000+ end users around the world!

For the 8th consecutive year running, Pax8 have been listed on the 2025 Inc.5000 list and we have a $2BN+ annual recurring revenue. This has lead us to become recognised as one of the Best Managed Company’s 2025 and our pioneering cloud marketplace earning a 5 star rating in the 2025 CRN awards as a Partner Program Guide winner!

Our Culture:

Culture is important to us, and at Pax8, it’s business, and it IS personal. We embody our behaviours - Compassionate Candour, Seek to Understand, We Before Me, Do What You Say, Light Up Learning and Driven by Passion!

We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! Through our 4 core values - We Elev8 each other! We Advoc8 for our partners! We Innov8 continuously! We Celebr8 life!

As we expand across Europe, we have 11 offices supporting 20+ languages and our teams continue to grow! Come and be "work happy" with us! It's an exciting time to join us as Pax8 EMEA enter the next significant stage of our incredible journey! Our purpose is to help every small business turn their dreams into reality through the power of technology!

Your Growth Journey

There's extensive room for a talented individual to grow at pace — whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive — and full visibility of what it takes to reach your next level.

About Pax8

Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, a