Practice Customer Engineer III, Cloud AI, Google Cloud (Thai)

About the Role

When leading companies choose Google Cloud, you will help them adopt cloud computing and make their work more productive, mobile, and collaborative. As a Practice Customer Engineer (CE) with a specialty in AI, you will partner with technical sales teams to differentiate Google Cloud to our customers. You will serve as a technical expert responsible for accelerating technical wins and adoption of complex, specialized workloads by writing code, developing prototypes, proofs-of-concept, and demos. You will solve AI-centered customer issues, provide feedback to product development, and engage with customers to understand business and technical requirements.

Responsibilities

• Drive the technical solution for complex workloads within AI product areas to ensure rapid and successful adoption, primarily supporting the sales cycle from technical evaluation through customer ramp.
• Combine sales strategies with direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
• Provide deep technical consultation to customers, act as a technical advisor, and build lasting customer relationships; contribute reusable solutions and assets with the Go-to-Market team.
• Work within Product and Engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.
• Travel to customer sites, conferences, and related events as required, and act as a public advocate for Google Cloud.

Qualifications

• Minimum qualifications: Bachelor's degree in a technical field or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience architecting solutions that integrate AI models using agents with enterprise data sources using patterns like RAG, Text-to-SQL, and semantic search.
• Experience coding in Python, JavaScript or TypeScript, Go, or Java to demo, prototype, or workshop integration patterns with customers.
• Ability to communicate in Thai fluently to engage and support Thai-speaking customers.
• Preferred qualifications: Experience developing agents using frameworks such as LangGraph, Semantic Kernel, or the Google AI Agent Development Kit (ADK).
• Experience with cloud technologies including SaaS applications, iPaaS, business automation solutions, cloud infrastructure, Agentic AI, and cloud networking.
• Experience engaging with or presenting to technical stakeholders or executive leaders.
• Knowledge of integration patterns using OpenAPI and Model Context Protocol (MCP) to connect AI agents with business systems and API gateways.
• Knowledge of observability constructs including distributed tracing, logging, and audit logging for AI applications.

Additional Information

For Singapore Applicants: Google will be prioritizing applicants who have a current right to work in Singapore and do not require Google's sponsorship of a visa.

For Thailand Applicants: Google will be prioritizing applicants who have valid working rights in Thailand and do not require Google’s sponsorship of a visa.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bangkok, Thailand; Singapore.

Google is an equal opportunity employer and considers qualified applicants regardless of protected characteristics. If you have a disability or special need that requires accommodation, please let us know.