Assistant Learning & HR Manager

About the Role

Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.

Qualifications

• High school diploma or GED and 2 years experience in human resources, management operations, or a related area; OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major with no work experience required.

Responsibilities

• Assist in managing recruitment and hiring: assist with interviewing and hiring HR team members, maintain contact with external recruitment sources, attend job fairs, network with local organizations, monitor candidate identification and selection, and perform quality control on candidate selection.
• Assist in administering and educating employee benefits: work with the unemployment services provider to respond to claims, review provider reports for accuracy, assist with unemployment claim activity reports, and attend hearings as needed.
• Assist in employee development: support departmental orientation and new hire training, ensure employees are cross-trained, coordinate and facilitate new hire orientation, and ensure leadership participation and attendance.
• Assist in maintaining employee relations: maintain effective employee communication channels, develop daily communications, assist with property-wide meetings, review progressive discipline documentation for accuracy and consistency, apply an open door policy for employee concerns, refer or escalate issues to Department Manager or Director of Human Resources, partner with Loss Prevention on accident investigations, and communicate performance expectations per job descriptions.
• Assist in managing legal and compliance practices: ensure employee files contain required paperwork and are properly maintained and secured, ensure compliance with procedures for accessing and auditing files and with the Privacy Act, maintain separate secure medical records, facilitate drug testing processes where applicable, communicate property rules via the employee handbook, ensure safety and security policies are regularly communicated, assist with claims reviews with Regional Claims office, and assist with managing Workers Compensation claims.

Additional Information

• Location: Renaissance Koh Samui Resort & Spa, Lamai Beach, Koh Samui, Surat Thani, Thailand
• Schedule: Full Time; Position Type: Management; Onsite