Senior - Outward Remittance

Key Responsibilities

• Process, check, and approve outward remittance transactions in accordance with internal procedures, regulatory requirements, and service standards.
• Support daily operations of the Outward Remittance team and ensure transactions are processed accurately and within required turnaround times.
• Process foreign exchange transactions in accordance with customer instructions and approved FX arrangements.
• Perform end-of-day controls and support daily operational reconciliations.
• Investigate and resolve payment exceptions, repair items, rejected payments, and customer enquiries.
• Ensure compliance with BOT regulations, AML/CFT requirements, sanctions screening, and internal policies relating to cross-border payments.
• Escalate operational issues, incidents, and control concerns to management in a timely manner.
• Assist in training and coaching junior staff and provide guidance on operational procedures.
• Participate in system testing, UAT activities, process improvement initiatives, and remittance-related projects.
• Support internal audits, compliance reviews, and regulatory examinations when required.

Qualifications

• Bachelor's Degree in Finance, Banking, Business Administration, or related field.
• Minimum 5 years of banking experience, with at least 3 years in outward remittance or cross-border payment operations.
• Good understanding of foreign exchange operations and payment processing.
• Solid knowledge of BOT regulations relating to remittance transactions.
• Working knowledge of AML/CFT requirements, sanctions screening, and compliance controls.
• Familiarity with SWIFT system and payment messages.
• Experience performing checker/approver responsibilities will be an advantage.
• Good analytical and problem-solving skills with attention to detail.
• Good English communication skills and ability to work with regional stakeholders.
• Strong coordination and interpersonal skills.
• Ability to work under pressure and manage time-sensitive transactions.