Business Development Associate (Thai-speaking)

About the Company

Reshape Consulting is a technology consulting and advisory firm specializing in Customer Engagement, Marketing Technology, Data, Privacy, Governance, and AI solutions. We help organizations maximize the value of their technology investments through strategy, implementation, and ongoing advisory services.

As part of our growth, we are expanding our Customer Engagement practice focused on CleverTap, a leading customer engagement and retention platform used by global brands to improve customer acquisition, engagement, retention, and loyalty. We are looking for a highly motivated Sales Development Representative (SDR) / Business Development Representative (BDR) to help drive market awareness, generate qualified sales opportunities, and support the growth of our CleverTap business in Thailand.

Responsibilities

• Identify and research prospective customers across industries such as retail, e-commerce, fintech, travel, hospitality, food delivery, and digital services.
• Build and maintain target account and prospect lists.
• Conduct outbound prospecting through email, LinkedIn, phone calls, networking, and events.
• Engage decision makers including Marketing Directors, CRM Managers, Loyalty Managers, Product Managers, Digital Marketing teams, and senior business stakeholders.
• Conduct initial discovery calls to understand business challenges and opportunities.
• Qualify leads and schedule meetings, demonstrations, and workshops for the sales and consulting team.
• Maintain accurate prospect and pipeline information in CRM systems.
• Support marketing campaigns, webinars, events, and follow-up activities.
• Monitor industry trends and competitor activity to identify new opportunities.
• Consistently achieve activity, meeting, and pipeline generation targets.

Qualifications

• 1-3 years of experience in sales, business development, lead generation, account management, customer success, or related roles.
• Strong communication and interpersonal skills in both Thai and English.
• Comfortable engaging with senior business stakeholders.
• Self-motivated, proactive, and results-oriented with strong organizational and follow-up skills.

Preferred Qualifications

• Experience in SaaS, software sales, marketing technology, CRM, CDP, loyalty platforms, or digital marketing.
• Experience conducting outbound prospecting and cold outreach.
• Understanding of customer engagement, marketing automation, or retention marketing concepts.

Benefits

Opportunity to work at the intersection of technology, marketing, data, and AI; exposure to enterprise clients; and accelerated professional growth in a growing consulting business.