Training Supervisor / Assistant Training Manager

About the Role

We are a people powered business. So, we’re looking for a Training Supervisor / Assistant Training Manager who recognises that culture is key – with the drive to create an enabling and empowering environment that brings the best out of our team. And delivers truly memorable experiences to our guests as a result.

What We Need from You:

Every day is different, but you’ll mostly be:

• Conduct training needs analysis and develop the annual hotel training plan in collaboration with department heads and trainers.
• Manage and implement hotel training programs, including IHG/Kimpton, quality standards, and mandatory training.
• Deliver engaging training sessions using appropriate adult learning and facilitation techniques.
• Develop and update training materials, lesson plans, job aids, manuals, and on-the-job training checklists.
• Oversee new employee orientation, onboarding, and on-the-job training, including retraining based on identified needs.
• Monitor and ensure completion of e-learning and departmental training, including monthly training reports and training effectiveness.
• Manage training resources and budget, including coordination with internal/external trainers, hotel schools, language courses, and management trainee programs.

What you can expect from us

We provide a supportive and inclusive work environment with a competitive salary, comprehensive benefits, full uniform, hotel discounts, and excellent training opportunities. At IHG Hotels & Resorts, we celebrate diversity, equality, and respect, encouraging everyone to be themselves at work. Through a culture of trust and our myWellbeing framework, we support your growth, health, and overall wellbeing, helping you belong, develop, and make a meaningful impact within our global family.

How to Apply:

Interested candidates are invited to submit their resume and a brief cover letter highlighting relevant experience. Please apply through the IHG Careers website or contact the Human Resources Department at Kimpton Kitalay Samui directly. Shortlisted candidates will be contacted for further interviews.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.