Global Mobility Coordinator (6 months contract)

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation.

About the Role

Agoda has experienced dramatic growth. As the company grows and attracts more talent, Agoda seeks to hire a self-motivated, dynamic Global Mobility Coordinator to help build our ability to provide high-quality customer service for our employees around the world.

The Global Mobility Coordinator supports the delivery of Thailand immigration operations and employee service requests, ensuring a smooth and positive experience for employees throughout their mobility journey. This role focuses on operational execution, coordination, and responsive service support to employees and the Employee Service Center.

Local candidates only

Responsibilities

• Support day-to-day coordination of Thailand immigration processes for expatriate employees, including new hires, relocations, and assignments
• Execute assigned tasks accurately and on time, ensuring documentation completeness and compliance with checklist requirements
• Respond to employee and Employee Service Center inquiries clearly, professionally, and promptly
• Provide accurate information on visa processes, document requirements, and timelines under guidance
• Track case progress and ensure proper documentation and record maintenance
• Identify issues in task execution and escalate clearly with relevant details
• Apply logical thinking to resolve basic operational problems independently where appropriate
• Support process documentation updates and administrative improvements
• Collaborate effectively with team members and stakeholders to ensure smooth case handling

As part of a dynamic and evolving People team, the successful candidate will have opportunities to build operational expertise, strengthen problem-solving capability, and develop foundational global mobility knowledge.

Qualifications

• Bachelor's degree or equivalent qualification (fresh graduates are welcome to apply)
• Good command of English and Thai
• Strong service mindset and positive attitude when supporting employees
• Detail-oriented with strong accuracy in documentation and data entry
• Logical thinker with structured problem-solving ability
• Fast learner with flexibility and adaptability in a dynamic environment
• Calm and professional when handling urgent or high-volume requests
• Organized, reliable, and able to manage multiple tasks simultaneously
• Demonstrates professionalism, confidentiality, and ethical integrity