Creative Coordinator (Merchandise Executive)

About the Company

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia, offering end-to-end omni-channel ecommerce management, livestreaming, video production, affiliate management for social commerce, full-funnel digital marketing services and market intelligence, powered by in-house technology. We serve leading international brands across key marketplaces and social platforms in SEA.

About the Role

Our Merchandising & Creative Team brings brands and products to life through visuals and on-brand storytelling. We are hiring a Creative Coordinator (Merchandising Executive) to bridge creativity and commerce, working closely with Graphic Design, KAM and Brand teams to ensure campaign impact, consistency and style.

Responsibilities

• Plan and deliver visual concepts or campaign themes that create an eye-catching tone and mood to promote brand stores
• Manage and monitor campaign timelines based on each campaign's live date to ensure smooth execution and on-time delivery
• Analyze campaign merchandising performance to enhance clients' store performance and identify creative improvement opportunities
• Develop merchandising strategies for key campaigns to boost sales and engagement
• Coordinate cross-functional collaboration between GD, KAM and Brand teams to align on creative production timelines and standards
• Ensure brand consistency across all creative and visual assets, following brand identity and tone guidelines
• Provide creative consultation to clients, offering insights on content direction and merchandising strategy
• Monitor and ensure campaign KPIs are met for each account or brand store

Qualifications

• Minimum 1 year of experience in a similar role (creative coordination, project coordinator/manager, merchandising, graphic design or campaign management)
• Background in campaign marketing / promotion / online marketing within the e-commerce industry
• Experience or understanding of design fields is a plus (layout, composition, color direction)
• Familiarity with basic campaign management tools (e.g., Google Suite, Asana)
• Strong project management skills and ability to manage multiple projects and shifting priorities
• Flexible, detail-oriented and collaborative mindset, comfortable working in a dynamic start-up environment

Benefits

• Ongoing design and AI training, and opportunities to develop merchandising and e-commerce expertise
• Your work featured across marketplaces and social platforms for leading brands
• Hybrid working model
• Company-provided designer tools (PC/laptop/MacBook and Adobe suite)
• Access to formal training, coaching and Intrepid Academy
• Competitive compensation and generous benefits, including comprehensive insurance and ample leave

Additional Information

• Scale-up environment combining multinational sophistication with start-up agility; entrepreneurial initiative is encouraged
• Collaborative culture with team events, learning opportunities and emphasis on growth