SEA Creative Ecosystem Operations Manager

About the Role

Creativity is the soul of advertising. The International Advertising Creative and Ecosystem Team develops technical solutions for the creation, interpretation, and optimization of ad creativity. We are seeking experienced operations professionals responsible for overseeing the overall creative needs of our overseas clients, from material services to influencer content, insights, production and marketing, ensuring the creative team’s contribution to clients’ business growth.

Responsibilities

• Plan and implement partnership and operations for the creative and content service ecosystem; develop and execute operational plans based on segmentation of creator marketing agencies, influencers, and users.
• Build rights and task systems to enhance supply and demand scale, activity levels, and order volume on the platform, ensuring creativity's contribution share in advertising.
• Consolidate advertising material production experiences and methodologies across industries and improve material and content effectiveness through training programs for agencies and influencers.
• Collaborate with business units to manage introduction and retention of supply and demand; enhance platform retention, conversion, and payment metrics using operational methods.
• Monitor lifecycle stages (entry-conversion-activity-churn), identify business patterns, and drive optimizations to improve conversion and retention.
• Coordinate internal resources to develop new cooperation models; complete product documentation, follow up on functionality development, and support data analysis to optimize product features based on market and competitor information.
• Manage and analyze supply and demand data; build and refine data systems based on business objectives and guide project decisions through data analysis.

Qualifications

• Minimum 3 years of experience in influencer marketing or related operations in the advertising/tech industry, with strong knowledge of the Southeast Asia ecosystem.
• Strong communication in English and Thai, coordination skills, problem-solving abilities, project management skills, and data analysis capabilities.
• Able to quickly grasp core information, identify risks and issues, and drive stakeholders to resolve problems and achieve goals.
• Strong learning ability, self-motivation, adaptability, and a global perspective; capable of seamless communication with global organizations to achieve consensus and promote cooperation.

About TikTok

TikTok is the leading destination for short-form mobile video. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices across major cities worldwide.

Why Join Us

We inspire creativity and bring joy. We value curiosity, humility, and impact; we iterate quickly and embrace challenges. Join a global, diverse team to create value for communities and users.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.