Head of Human Resources

About the Company

LifeStyles Healthcare is a global leader in the sexual wellness sector, manufacturing condoms, personal lubricants and related products in over 60 countries. LifeStyles owns and operates manufacturing facilities in Thailand, India and Spain and employs over 1,600 teammates globally.

About the Role

Position: Head - Human Resources
Location: Surat Thani, Thailand (based in Surat Thani 100%)
Reports to: Direct Line: Director – Human Resource Global Operations & Supply Chain; Dotted Line: General Manager
Department: Human Resources
Work arrangement: Onsite

Responsibilities

• Plan, direct, control and coordinate all aspects of human resources management across the plant, aligning HR objectives with company goals.
• Manage compensation, benefits, performance management, safety and recreation programs and propose competitive and legally compliant compensation/benefits.
• Recruit, interview and select candidates; assign and place staff in appropriate roles.
• Provide information to employees and applicants on policies, responsibilities, working conditions, compensation, promotion opportunities and benefits.
• Advise management and employees to foster a positive work environment, facilitate communication and organize recreational activities.
• Guide managers on HR policy issues (e.g., equal employment opportunity, harassment) and recommend changes when necessary.
• Act as mediator between management and staff to address questions and resolve workplace issues and conflicts.
• Assess training needs, design employee development programs, supervise job evaluations, classifications and position ratings.
• Lead special initiatives such as pay equity and employee recognition programs; support implementation of new company programs.
• Maintain personnel records and prepare reports on hiring, transfers and performance reviews; examine data to identify HR challenges and recommend improvements.
• Monitor departmental expenses and set up control systems, delegate responsibilities within the department.
• Collaborate with department managers to ensure smooth operations and achieve objectives.
• Support and implement 5S, SHE and ISO 14001 programs and uphold the Quality Management System within HR functions.
• Comply with internal and external EHS rules and risk management requirements; use the safety calendar to monitor safety performance and promote EHS culture.
• Liaise with government agencies as needed and ensure fair and effective performance appraisal processes to enhance employee morale and satisfaction.

Qualifications

• Education: Bachelor's or Master's degree in Political Science, Business Administration, Law, Human Resources Management or a closely related discipline.
• Experience: Minimum 10 years of direct HR experience with 3–5 years in managerial capacity; demonstrated HR management experience within a manufacturing environment.
• Language: English competency.
• Location requirement: Based in Surat Thani, willing to travel domestically and internationally for work purposes.

Skills / Required Skills

• Understanding of labor law and labour standards, human resources management and development, and risk management principles.
• Familiarity with quality systems, performance management, career development and management of change.
• Counselling and coaching, conflict resolution, delegation and empowerment, giving and receiving feedback, and problem-solving.

Desirable Competencies

• Customer orientation, commitment to personal and professional development, pursuit of excellence and quality, resilience and determination, and adherence to ethical standards and core values.