Senior Officer, S&OP

About the Company

Imagine being part of the Supply Chain team for the world’s largest jewellery brand. If you are passionate about turning complex demand signals into actionable supply plans and driving planning excellence across manufacturing networks, then you might be our next Senior Officer, S&OP at Pandora Crafting & Supply.

Demand & Supply Planning

• Validate demand signals by analyzing shipment trends, open sales orders, and forecasts to ensure alignment with factory planning calendars
• Monitor forecast variations across metal and product categories to support proactive planning and mitigate volatility
• Build and maintain a rolling 12-month supply plan with updated capacity assumptions across internal and external manufacturing partners

S&OP Process Management

• Support the monthly S&OP cycle by providing scenario-based capacity inputs and identifying potential constraints
• Drive consensus across stakeholders on mid- to long-term supply plans covering a 3–18 month horizon
• Lead demand and supply simulations to assess impacts from changing business requirements and provide recommendations to management

Business Impact & Strategic Planning

• Contribute to Business Impact Analysis (BIA) by evaluating supply disruption risks and recommending recovery actions
• Provide planning insights on volume allocation, plant ramp-up timelines, and network capacity assumptions to support Long-Range Planning (LRP)
• Assess site allocation and dual sourcing strategies for new product introductions, replenishment SKUs, and OEM/ODM orders

Performance Monitoring & Continuous Improvement

• Generate monthly and quarterly planning performance reports and track key planning KPIs
• Identify planning gaps and recommend improvement opportunities
• Contribute to process enhancement, digitalization initiatives, and best practice adoption to improve planning accuracy and agility

Qualifications

• Bachelor’s degree or higher in Engineering, Science, Industrial Management, or related fields
• Minimum 2 years of experience in Planning or Supply Chain functions
• Experienced in manufacturing environments; jewellery industry experience is a plus
• Strong analytical thinking and problem-solving capabilities
• Detail-oriented with strong planning and execution skills
• Able to make sound decisions and balance operational trade-offs
• Self-motivated and proactive in driving improvements
• Strong collaboration skills with cross-functional stakeholders
• Good English communication skills with confidence in professional interactions