AVP – Branch Setup & Maintenance

About the Role

To oversee and strategically manage all operations related to new branch establishment (Branch Setup) and the upkeep of existing locations (Maintenance). The primary goal is to ensure seamless operational continuity, maintain consistent organizational standards nationwide, and empower Business Units (BUs) to achieve growth targets through efficient and scalable infrastructure management.

Responsibilities

• Strategic planning & expansion: develop and execute branch expansion strategies, prioritize projects aligned with corporate objectives, and oversee CAPEX/OPEX budgets for construction, renovation, and maintenance to ensure optimal ROI.
• Direct Newsite & Design teams on architectural approvals, BOQ/specification accuracy, and project timelines to ensure on-time store openings.
• Implement a proactive Preventive Maintenance (PM) framework across all branches to minimize operational downtime and supervise corrective and emergency maintenance to meet SLAs (e.g., 24–48 hour resolution).
• Manage Support team responsibilities including cost control, payment processes, and maintenance of the Asset Register.
• Define and enforce unified construction and design standards across brands; develop and continuously improve standard guidelines and checklists for construction, MEP systems, and interior decoration.
• Lead and manage the department (Newsite, Maintenance, Support), establish organizational structures and KPIs, and upskill Design, Engineering/Foreman, and Maintenance Technicians.
• Consolidate expansion performance reports (opening volume, budget utilization, status) and maintenance expenditure; propose cost-reduction plans and collaborate with the CEO and BU leaders to ensure locations support growth strategies.

Qualifications

• Bachelor's or Master's degree in Engineering (Civil, Mechanical, Electrical), Architecture, Project Management, or a related field.
• Minimum 8–10 years in Branch Setup, Expansion and Facilities, or Branch Maintenance within multi-site industries (e.g., Retail, Banking, F&B).
• At least 8 years in senior leadership or people management overseeing large-scale expansion projects.

Skills

• Comprehensive project management (time, cost, scope, quality).
• Technical knowledge of construction, MEP systems, and building safety standards.
• Facility/asset management, PM planning, SLA enforcement, CAPEX/OPEX budgeting, cost control and procurement processes.

Work Location

THUM Suan Luang building, 94 Chaloem Phrakiat Ratchakan Thi 9 Rd, Nong Bon, Prawet, Bangkok 10250