Lead, Digital Projects & Event Operations

About the Company

MIMS is Asia Pacific’s market leader in pharmaceutical marketing and digital health solutions, providing clinical information and medical marketing and media services to the healthcare and pharmaceutical industries. Headquartered in Singapore, MIMS has sales and operations in Australia, China, Hong Kong, India, Indonesia, Korea, Malaysia, New Zealand, Philippines, Singapore, Thailand and Vietnam.

Responsibilities

• Act as a key liaison between the business team and clients for all digital solution projects; work closely with the MIMS regional team and manage end-to-end delivery of digital marketing platforms and campaigns.
• Content & Platform Management: oversee CMS uploads for MIMS.com to ensure content is formatted and optimized; manage EDM campaigns (review/format content, schedule campaign slots, coordinate HTML submissions with regional team, generate performance reports); convert content for MEDU platform and prepare summary reports; manage social media for MIMS Doctor Thailand and MIMS Thailand (develop content pillars, create visual and written content, execute paid ads, monitor engagement and performance).
• Medical Communications: support client communications and project coordination; develop event proposals and cost estimates for stakeholders and clients; lead and manage end-to-end execution of customized digital projects and events; recommend suitable digital platforms for each client or content.
• Event Management: lead and oversee event planning and execution; serve as point of contact for clients throughout project lifecycle; review and approve event materials before submission to Business Managers; lead the MIMS Virtual Studio including AV setup and technical operations; act as show caller during live events; manage and coordinate speakers onsite and virtually.
• Digital Projects & Creative Production: lead end-to-end video and multimedia production (concept → execution → delivery) for live-action and 2D animation; define creative direction (storytelling, visual style, messaging); coordinate with vendors, production crews, animators and editors; oversee filming, animation storyboards, post-production and final outputs; deliver educational videos, interviews, highlight videos and animated explainers.
• Microsites & Websites: collaborate with editorial teams on content presentation strategies; lead creative direction and provide UX/UI guidance to enhance user engagement; guide designers to ensure content is visually engaging and optimized; coordinate with vendors and internal IT teams to ensure successful delivery and reporting.
• Other Digital Experiences: provide guidance and end-to-end support for client digital platform projects and customizations (e.g., Veeva, LineOA or client platforms).
• CME/CPE Accreditation: act as main point of contact with medical societies in Thailand and support teams in securing accreditation for webinars, events and published content.
• Additional: promote MIMS products and services across Facebook, Instagram and LinkedIn; support Listing/MPF team in distributing books and e-books via online channels including data collection and order management; provide onsite marketing support for booths and events; organize and support internal office activities and team-building events.

Qualifications

• Strong project management and stakeholder management skills.
• Experience with digital marketing platforms (EDM, CMS, social media, web).
• Event production expertise across virtual, hybrid and physical formats.
• Understanding of medical communications and working with medical stakeholders.
• Strong attention to detail, problem-solving skills and a data-driven mindset with ability to interpret campaign performance.
• Nice to have: AI-driven mindset to leverage AI tools for content and workflow efficiency; experience in healthcare/pharmaceutical industry; knowledge of UX/UI and digital user behavior; experience working with regional or cross-market teams.

Benefits

• 13th-month pay plus annual performance-based bonus and salary adjustment.
• Flexible time and telecommuting arrangements.
• OT premium pay or time-in-lieu (compensatory time-off) for extended hours.
• Medical benefits and insurance.