Unit Registrar Team lead

Job Summary

Lead a team of Unit Registrars, overseeing the daily operations and ensuring accurate and efficient processing of unit holder registrations and transactions for SS&C Technologies (S) Pte. Ltd.

What You Will Get To Do:

• Manage, mentor, and train a team of Unit Registrars, fostering a collaborative and high-performing environment.
• Oversee daily operational tasks related to unit holder registration, subscription, redemption, transfer, and dividend processing, ensuring adherence to established procedures and regulatory requirements.
• Review and approve complex transactions, ensuring accuracy and completeness.
• Act as a subject matter expert for unit registrar operations, resolving escalated issues and providing guidance to the team.
• Develop and implement process improvements to enhance efficiency, accuracy, and client service.
• Ensure compliance with relevant regulatory frameworks, internal policies, and client service level agreements (SLAs).
• Collaborate with internal departments (e.g., Compliance, Client Services, IT) to resolve issues and improve cross-functional workflows.
• Prepare and present operational reports to management, highlighting key performance indicators and identifying areas for improvement.
• Conduct regular performance reviews for team members and provide constructive feedback.
• Participate in client meetings and represent the Unit Registrar team as needed.

What You Will Bring:

• Bachelor's degree in Business, Finance, or a related field.
• Minimum of 5 years of experience in fund administration or unit registrar operations, with at least 2 years in a supervisory or team lead role.
• Strong understanding of mutual fund/unit trust operations, regulations (e.g., MAS), and industry best practices.
• Proven leadership and team management skills, with the ability to motivate and develop a team.
• Excellent analytical, problem-solving, and decision-making abilities.
• Exceptional attention to detail and accuracy.
• Strong communication (written and verbal) and interpersonal skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Experience with fund accounting and transfer agency systems is highly desirable.
• Ability to work effectively under pressure and manage multiple priorities in a fast-paced environment.