Customer Service Professional 1

Job Purposes

Provide service and build relationship with customers in branch following the standard to satisfy customers.

Key Roles and Responsibilities

• Provide service, advice, and problem solving for customers in branch to satisfy customers
• Coordinate with internal and external branch to provide customer service effectively
• Perform along with department operations, such as payment service and gift card distribution to satisfy customer needs
• Keep up to date with information about sales promotion to provide information to customers accurately
• Maintain equipment and facilities around customer service counter to be in good condition and ready for use

Qualifications

• Bachelor's Degree in related field
• Minimum of 0-3 years of responsible experience in related field
• Have English communication skills
• Have good personality and dress politely
• Be responsible and patient
• Have communications skills
• Be clever and able to solve problems immediately
• Have service mind and good human relations