Area Supplier Operation Management Manager

POSITION SUMMARY

• Work with Area Head of Local Product & Operations and Procurement to set the strategic direction for Supplier Management.
• Responsible to manage our supplier performance and compliance, make sure that on time delivery, visibility elements, capacity, split of volumes, payments and other mutual obligations are safeguarded and delivery as contracted.
• Structure, staff and manage the Area supplier Management team to run the delivery business efficiently in accordance with defined product commitments.
• Lead the supplier management team on Maersk’s transformation journey through adoption of new ways of working with an emphasis on digital-driven habits.

WHAT WE OFFER

This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.

Working location: Ho Chi Minh City, Vietnam OR Bangkok, Thailand

KEY RESPONSIBILITIES

Drive Supplier Management functional outcomes

• Lead & execute Vendors Strategy
• Monitor service quality (OTD, Data Exchange, Visibility, etc) of Supplier across customers and modes (e.g. Truck, Rail, Barge) and act on non-compliance.
• Monitor service quality of Maersk (Allocations, Payment, integrations, response quality, etc) and act on non-compliance.
• Drive onboarding of current Suppliers to policies, tools& platform and other operational items.
• Drive compliance from Suppliers to Maersk required standards as supplier portal, digital integrations, payment policies and other operational activities.
• Together with procurement, ensure specific obligations from Maersk are implemented across relevant teams (DEL, P2P, CX, etc)

Manage Supplier Relationship

• Develop and sustain a capable Vendor Management team
• Build a team with a strong orientation towards delivering superior customer outcomes though efficient high quality delivery networks
• Attract and develop talent capable of collaborating and working in a matrix environment with multiple dotted lines
• Ensure team is equipped to operate in line with global policies, safety standards and local regulations (incl. training, coaching, development)
• Manage performance across the elements in scope and ensure goals and targets are met
• Create an environment for colleagues to grow and thrive, through empowerment, engagement & trust

Drive Cost to Serve focus

• Review and audit how Supplier allocation performed to ensure alignment with Product, Operations and Procurement direction setting, to raise any deviation for action.
• Ensures Suppliers adopt Maersk requirements related to payment standards based on FIN guidance
• Constantly feed timely market and customer information back to Organization
• Share Supplier performance and compliance with organization

CRITICAL COMPETENCIES

• At least 07 - 10 years’ professional experience in Supplier/Vendor or Procurement Management role(s) in complex matrix organisation(s).
• A strong understanding and knowledge of the local logistics market and experience in Transportation Management System is a plus.
• Logistics or supply chain management experience is a big plus.
• Language proficiency: Native Vietnamese / Thais level and Professional English level.
• Stakeholder Management
• Ability to build Collaborative Relationship
• Data Savvy
• Result Orientation
• Influence without authority
• Proactiveness
• Responsible