Senior Customer Success Executive Spanish (Morning and Afternoon Shift)

About the Company

Manatal is an HRTech software service (B2B SaaS) company headquartered in Bangkok, Thailand. Manatal has a global presence and is trusted by thousands of businesses in over 135 countries. Our goal is to transform the entire hiring process by making it simple, efficient, and enjoyable for recruiters, hiring managers, and candidates. Our mission is to offer best-in-class AI-powered technologies to empower businesses in their staffing & recruitment transformation.

About the Role

Customer Success Executive - English & Spanish Speaker. Morning shift: 2:00 AM - 11:30 AM. Afternoon shift: 5:00 PM - 2:30 AM. You will be a key member of the Manatal sales team assisting in acquisition of new clients and growth of existing clients. This role suits someone entrepreneurial seeking a fast-paced environment. On-site role based at our Bangkok office.

Responsibilities

• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Conducting customer meetings and demonstrating the product
• Maintain relationships with clients by providing support, information, guidance, and new business opportunities
• Plan sales strategies and design activities and plans for sales
• Monitor competition, economic indicators, and industry trends
• Manage relationships with key principals through frequent communication and reporting, including updates on product market situation and product development
• Maintain the CRM for opportunities and contact management
• Submit standard sales metrics such as weekly forecasts, pipeline management, business plans, and expense reports on a regular and timely basis
• Other tasks assigned by the CEO

Qualifications

• 3+ years related sales experience (experience selling software solutions preferred; recruitment industry experience will also be considered)
• Fluent English and Spanish; additional languages (French) a big plus
• Strong territory and contact management skills
• Excellent consultative and solution-selling skills
• Working technical knowledge of software components
• Proven leadership skills in both independent and team environments
• Staffing and recruiting market knowledge preferred
• Superb written and verbal communication skills; high energy, integrity, self-motivated, proactive and confident
• Demonstrated success in a B2B sales environment

Working with Manatal

• Based at our Bangkok office in the city center
• Team of diverse cultures and nationalities; English proficiency required
• On-site collaboration with the team

Benefits

• Well-funded start-up backed by Surge & Sequoia
• Be part of one of the fastest-growing B2B SaaS start-ups in the region
• Collaborate with talented, highly international team in a challenging and innovative culture
• Attractive medical healthcare plan
• Personal development allowance
• 2 weeks of work-from-anywhere per year
• Regular team-building activities and company trip

Additional Information

Demo Video: www.youtube.com/watch/Manatal_Demo
YouTube Channel: https://www.youtube.com/channel/Manatal