Customer Advisor - Transportation (Thai & English skills)

About the Company

We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.

Responsibilities

• Engage with customers primarily through live chat and occasional phone calls to assist with transportation inquiries and service-related questions.
• Provide clear and helpful advice on using our services and applications, ensuring customers have a smooth and positive experience.
• Collaborate with various departments to resolve customer issues effectively and ensure overall satisfaction.

Qualifications

• Thai national
• Bachelor degree
• Fluency in both Thai and English (B2 level) is required, including reading, writing, and speaking skills.
• Welcoming fresh-graduates to apply

Working Shift & Schedule

• Shift timing 7.00-16.00, 9.00-18.00, 22.00-07.00
• Willingness to work flexible hours, including rotating 24/7 shifts, weekends, and public holidays
• 5 working day

Employment Contract

12 months

Benefits

• KPI performance & Attendance incentives
• Annual Salary adjustments
• Annual Bonus
• Medical insurance