Operations Coordinator (Junior Chief of Staff)

About Sophie Society

Sophie Society is a fast-growing, globally recognized Amazon PPC agency helping top brands scale on Amazon. We’re fast-paced, we care about performance, and we expect people to take ownership.

About The Role

We’re looking for an Operations Coordinator to work closely with our COO and help keep the company running smoothly. This is not a passive role — you’re making sure things actually move forward after meetings. You’ll be in the middle of communication, projects, reporting and follow-ups. The role is primarily in person with some flexibility for hybrid or remote once up and running.

Responsibilities

• Prepare meetings so they’re structured and useful
• Capture key points and ensure action items are completed
• Support daily and weekly reporting, including EOD summaries
• Keep Slack organized and help prioritize what matters
• Maintain docs, SOPs and internal structure (Notion, Google Docs)
• Track projects and deadlines to prevent drift
• Support hiring and admin coordination when needed
• Manage onboarding/offboarding and track probation periods
• Coordinate account transitions
• Help with online and live events and general meeting coordination

Qualifications

• Strong English communication
• Highly organized and detail-oriented
• Available during afternoons to evenings (Euro / US hours) if needed
• Reliable follow-through — tasks get completed
• Comfortable juggling multiple priorities without dropping the ball
• Clear, simple communication
• Comfortable with tools like Slack, Notion and Google Suite
• Based in Chiang Mai or willing to relocate

Nice to Have

• Experience in operations, coordination, or project support
• Agency, startup, or e-commerce exposure
• Familiarity with AI tools (Claude, Cowork)
• Any coding experience or working with developers
• Amazon / e-commerce experience

Additional Information

• Location: Chiang Mai, Thailand (on-site preferred)
• Employment: Full-time (40 hrs/week)
• Salary: 30,000 - 50,000 Baht per month (based on experience)
• Sophie Society has helped 2,000+ brands, handled 2,400+ product launches and generated over $200M in ad revenue; hosts the Profitable PPC Challenge event