Quality Control Engineer

About the Role

Quality Control Engineer responsible for handling OEM customer complaints, preparing and closing 8D reports, managing on-site containment and corrective actions, and maintaining customer quality indicators to ensure stable delivery quality and high customer satisfaction.

Responsibilities

• Communicate with OEM clients, handle customer complaints, prepare & close 8D reports, and address product rejection, return goods, compensation and audit issues.
• Track on-site quality containment and implement temporary and permanent corrective actions to prevent recurring defects.
• Manage customer quality indicators including PPM, case closure rate and complaint rate; coordinate customer audits and submit relevant quality reports.
• Implement customer-specific quality requirements internally to ensure stable delivery quality and high customer satisfaction.

Qualifications

• College degree or above; 1-3 years CQE working experience in the auto parts industry; familiarity with IATF16949 and core automotive quality tools is preferred.
• Proficient in writing 8D reports independently and resolving on-site quality problems.
• Experience in injection molding, stamping, machining or assembly production is preferred.
• Good communication skills, able to work under pressure; available for business trips and temporary client audits.
• English is a must.