Client Solutions Manager - Spotify Ads

About the Role

The Client Solutions Manager at Aleph is a go-to expert in marketing and product, building strong influence with advertising partners and clients in Thailand. This permanent, Bangkok-based role focuses on engaging clients to sell and drive revenue through digital advertising expertise. You will advise on campaign planning, creation, and execution, working towards clients’ marketing goals to make every investment more profitable and grow client budgets.

What you will do:

• Manage and cultivate relationships with existing business clients and advertisers.
• Upsell client budgets before, during, and after campaigns.
• Onboard new strategic business clients, from introducing platform features to supporting campaign creation and optimization.
• Contribute to scalable account management operations across your accounts.
• Provide regular, proactive communication between clients and internal teams, representing the team strongly and setting clear client expectations.
• Use client feedback to inform the product and operations teams.
• Resolve client issues efficiently and tactfully, and help implement solutions that prevent future problems.
• Serve as a subject matter expert.
• Advise, consult and improve organisational effectiveness.
• Work closely with cross-functional project teams to maintain continuous product knowledge.

What we are looking for:

• Extensive professional experience in online advertising, analytics and social media advertising.
• Experience running performance marketing campaigns on several platforms.
• A strong consultative approach with advertisers on short- and long-term KPIs to reach their marketing objectives.
• Digital ad sales experience with advertising platforms such as Meta Ads (Facebook and Instagram Ads), Google Ads and Amazon Ads.
• Performance campaign optimization.
• Working knowledge of analytics platforms.
• Social media advertising.
• Key account management skills and experience
• Language: Fluency/Native Thai and English

Why Join Aleph:

• Impact: Be the trusted adviser who helps advertisers make every marketing investment more profitable, and see that reflected in growing client budgets.
• Growth: Build your reputation as a subject matter expert on marketing and ad products, working alongside product and operations teams and helping shape scalable account management practices.
• Team culture: Join a collaborative, cross-functional team where client feedback directly informs product and operations, with inclusive hybrid working: three office days for collaboration and two days at home for focus.
• Market context: Thailand’s digital advertising market is forecast at about THB 32 billion in 2026, with social, e-commerce and TikTok advertising growing fastest. Advertisers need expert guidance on where to invest, and this role puts you at the centre of those conversations.