Swensen's-Service Staff (Part-time) | พนักงานบริการ

Job Purpose

Responsible for providing professional customer service according to company standards and guidelines, to deliver excellent experiences and maximum satisfaction to all customers, while supporting increased sales for the restaurant.

Key Responsibilities

• Greet customers politely, with a smile, and good manners.
• Provide customer service according to trained standard procedures to ensure 100% satisfaction.
• Recommend products and promotional programs to customers accurately to increase sales.
• Ask for and listen to customer feedback to improve service quality.
• Sincerely invite customers to return for future service.

Product Inspection and Delivery

• Check food quality to meet standards before serving to customers every time.
• Deliver food and beverages to customers accurately, completely, and on time.
• Check the readiness of ingredients and service equipment before starting a shift.

Cleanliness and Hygiene Maintenance

• Maintain cleanliness and orderliness in the assigned area and ensure all equipment is ready for service at all times.
• Maintain personal grooming and cleanliness according to company standards.
• Strictly follow the company's safety and hygiene standards.

General Operations

• Strictly adhere to company regulations and supervisor's instructions.
• Perform other duties as assigned by the supervisor.
• Summarize daily sales and related documents.

Job Specifications

Education

Junior High School (M.3) or equivalent or higher

Experience

No experience required (experience in service work will be given special consideration)

Other Qualifications

• Service-minded, cheerful, energetic, and good interpersonal skills.
• Responsible and honest in performing duties.
• Able to communicate well with others.
• Able to work in shifts (6 days/week), including public holidays.
• Food handler certificate (will be given special consideration).