Area Manager

About the Role

Bangkok / West / North Region
Area Manager — BEST Inc. Thailand. Onsite, full-time.

Responsibilities

• Manage the daily operations of our business in a specific geographic region
• Develop and implement strategic plans to achieve sales targets and increase profitability
• Manage and motivate a team of employees, including hiring, training, and performance management
• Monitor and analyze data to identify daily performance to hit KPI target
• Communicate regularly with senior management to provide updates on region performance and identify areas for improvement
• Provide excellent customer service by addressing customer complaints and resolving issues
• Collaborate with other departments to ensure the smooth flow of information and resources across the organization

Skills / Required Skills

• Outstanding leadership and management skills, with the ability to motivate and inspire a team
• Excellent communication skills, with the ability to communicate effectively with employees, customers
• Strong analytical and problem-solving skills, with the ability to use data to make informed decisions
• Highly organized, with the ability to multitask and prioritize tasks effectively
• Strong customer service skills, with the ability to handle customer complaints and resolve issues

Qualifications / คุณสมบัติผู้สมัคร

• Bachelor's degree in engineer, Logistics, business administration, management, or a related field
• 2+ years of experience in a similar role, with a track record of achieving last mile delivery and managing operations
• Experience in the express company or related field is a plus
• Proficient in Microsoft Office and other relevant software applications Power BI is plus
• Excellent interpersonal skills, with the ability to build strong relationships with teams, vendors, and community leaders.
• Can stand by for wok over time in weekend or in case have to response customer or solve problem sometime.
• Bilingual talent with Chinese or English skill is plus