Executive, EFB Administrator

OVERVIEW:

Location: Don Mueang, Bangkok
Department: Operations Control Center
Entity: Thai AirAsia X
Status: Full-time

YOUR ROLE AS AN EXECUTIVE, EFB ADMINISTRATOR

In this position, you will oversee the company's EFB administration system and must receive appropriate training on the system's hardware and operating environment.

WHAT YOU’LL CHAMPION

• Partner with the Technical and Development team to establish clear and effective EFB procedures and guidelines for crewmembers.
• Conduct monthly audits to ensure flight crew EFB devices/accessories comply with company policies and databases are updated when reporting for duty.
• Collaborate with the Chief Pilot of Training and Standards (CPTS) to develop training for crewmembers to familiarize themselves with the EFB system's processes and usage.
• Coordinate with FOTSE to ensure devices comply with authority requirements.
• Compile technical issues or problems reported by crewmembers for further action.
• Conduct in-flight data collection and monitoring for technical purposes and flight deck familiarization on flights.
• Perform other duties as assigned by the Technical and Development Pilot (TDP) / Chief Pilots Operations (CPO).

WHO YOU ARE:

• Bachelor's Degree in any related field.
• Experience in creating user manuals, conducting training, and offering support for system-related processes.
• Possesses Excellent English skills in Reading, Listening, Speaking, and Writing.
• Proficient in computer literacy; MS Office, G-suites, and smart gadget tools; iOS devices.
• Strong problem-solving skills for troubleshooting and resolving system-related challenges.

WHERE YOU’LL GO:

This is the phase where you will develop a deeper understanding of aviation statutes, elevating your overall skills to progress to the next level in your career path. You will advance into a Senior Executive, Assistant Manager, Manager, or pivot to help steer real-time Flight Operations in the Operations Control Center.

WHAT YOU’LL ENJOY:

• Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangement, and health and fitness amenities.
• Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities.
• Financial Wellbeing: Resources relating to financial, personal skills and career growth programmes.
• Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners.
• A unique Allstar culture like no other

OUR HIRING PROCESS:

• Application Review
• Skills Match
• Interview & Assessment
• Background Verification
• Offer Process