Communication Officer (Digital Engagement & Marketing Content), NO-2, Temporary Appointment, 364 days, Bangkok, Thailand, #00137360

About the Company

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

How can you make a difference?

The Communication Officer (Digital Engagement & Marketing Content) leads the strategic use of digital channels to advance UNICEF Thailand’s communication, fundraising, and advocacy priorities. The role serves as the driver of the office’s digital supporter engagement strategy, ensuring that content, campaigns, and user experiences are optimized for maximum reach, impact, and conversion across web, social, and emerging platforms.

Responsibilities

• Delivering measurable growth in digital engagement – expanding and diversifying UNICEF Thailand’s online supporter base, increasing interaction quality, and converting engagement into tangible advocacy actions and fundraising outcomes.
• Safeguarding UNICEF’s brand and credibility in digital spaces – ensuring all online content meets global brand guidelines, proactively managing risks, and protecting the organization’s reputation across platforms.
• Integrating digital engagement into every aspect of UNICEF’s work – from public advocacy campaigns and programme visibility to donor stewardship and partner activations, ensuring that digital is not an add-on but a core driver of results.
• Leading innovation in digital strategy – staying ahead of trends, technologies, and algorithms to continuously refine UNICEF’s digital presence, adopting new approaches that keep the organization relevant and competitive in an evolving landscape.

By embedding a digital-first approach across the office, the role ensures that UNICEF Thailand remains visible, trusted, and influential—mobilizing the support needed to deliver lasting change for every child.

If you would like to know more about this position, please review the complete Job Description here: JD Position 1373600 Comms Officer NO-2, Bangkok.pdf

Qualifications

• Education: Bachelor or equivalent (First Level University Degree) in Communications, Journalism, Public Relations/Communication, Digital Media and any other related fields.
• Work Experience: At least 2 years of relevant work experience in Communication, Broadcast media, Interactive digital media and any other related fields.
• Skills: Experience with Marketing Strategy, Data Analytics, Fundraising, Leadership, Team Management.
• Language Requirements: Proficiency in Thai and English (both written and spoken) is required.

Desirables

• Language: Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish)
• Familiarity with emergency situations, relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.
• Familiarity with analytics and performance tools (Google Analytics Meta Insights, social listening platforms, CRM systems)
• Supervising consultants, agencies, or vendors.

UNICEF Competencies Required for this post are…

• (1) Builds and maintains partnerships
• (2) Demonstrates self-awareness and ethical awareness
• (3) Drive to achieve results for impact
• (4) Innovates and embraces change
• (5) Manages ambiguity and complexity
• (6) Thinks and acts strategically
• (7) Works collaboratively with others

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF