Site / Account Manager
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เกี่ยวกับตำแหน่ง
Lead facilities management at a Tier III data centre in Bangkok, serving as the primary client contact and ensuring service delivery and team performance for 24/7 operations.
รายละเอียดงาน
About the role:
- Act as the primary client-facing lead at site level, managing relationships, governance, and escalations while delivering regular performance reports and service reviews.
- Lead and develop the full on-site FM team (engineering, technical, security, soft services, NOC) to ensure 24/7/365 operations aligned with SLAs/KPIs, including rapid incident response.
- Own maintenance and systems oversight, including PPM delivery (≥98% completion), asset and CMMS management, and BMS/EPMS reporting.
- Establish and govern operational standards (SOPs, MOPs, EOPs), change management, and mobilisation activities including commissioning and team onboarding.
- Manage vendors, subcontractors, and cost transparency while ensuring compliance with industry standards (Uptime Tier III, ISO certifications, regulatory requirements).
- Champion HSE excellence and operational readiness, including emergency response, while supporting capacity growth and site expansion plans.
About You:
- Minimum 10 years' critical environment FM experience (data centre, hospital, or mission-critical industrial).
- At least 5 years in a site lead or account management role at a Tier III+ data centre.
- Recognised FM credential: IFMA CFM, BIFM, or equivalent.
- Strong understanding of M&E systems, BMS/EPMS, and CMMS platforms.
- English business proficiency essential; Thai language skills advantageous.
- Experience managing 24/7 shift teams in a critical infrastructure environment.
- Familiarity with Uptime Institute Tier III operating standards and ISO/IEC 27001 / ISO/IEC 20000.
About Cushman & Wakefield
Cushman & Wakefield (NYSE: CWK) is a global leader in real estate services, leveraging our specialized expertise to deliver innovative solutions and exceptional value to owners and occupiers. With 52,000 employees in nearly 400 offices across 60 countries, we are one of the largest firms in the industry, with more than 100 years of history. In 2023, we generated $9.5 billion in revenue from our core services. To learn more, visit www.careers.cushmanwakefield.com.
คุณสมบัติผู้สมัคร
- ประสบการณ์
- มากกว่า 10 ปี
- การศึกษา
- ไม่ระบุ