Sales Support Executive

Responsibilities

• Assist the sales team in managing the full project cycle, including regional leads management, supporting contract review and signing, tracking delivery progress, and organizing acceptance documentation to ensure compliance with Thai commercial contract standards.
• Follow up on customer needs and feedback, providing pre-sales support (e.g., product specification explanations, quotation preparation) and post-sales relationship maintenance to improve customer retention.
• Regularly consolidate sales data (e.g., order volume, customer segmentation, payment progress) and report to the China headquarters.
• Serve as a bridge for communication between Thailand and China, handling daily coordination with headquarters (including meeting minutes, requirement communication, and issue feedback) to ensure accurate and efficient information exchange.
• Streamline and optimize internal business processes, monitor approval milestones (e.g., quotation approval, contract signing), and enhance cross-departmental collaboration efficiency.
• Manage customer and partner records, ensuring proper filing and confidentiality in accordance with Thailand’s data privacy regulations.
• Handle daily office administrative duties, including meeting coordination, office supply management, visitor reception, and business travel arrangements.
• Process sales team expense reimbursements, review compliance of supporting documents (e.g., travel, client entertainment expenses), and complete submissions and settlements per company financial policies.
• Assist in organizing team-building activities, industry exhibitions, and other events, coordinating between external suppliers and internal teams.

Qualifications

• Bachelor’s degree in Business Administration, International Trade, Marketing, or related fields.
• Minimum 1 year of experience in commercial support, sales assistance, or administrative roles. Experience in the Renewable energy industry (e.g., EV charging/energy storage) is preferred.
• Proficient in Microsoft Office Suite (Word/Excel/PowerPoint) and enterprise work platforms, with strong data compilation and report preparation capabilities.
• Familiar with Thai business etiquette and communication practices, adaptable to collaborative environments between Thai and Chinese companies.
• Strong sense of responsibility and attention to detail, capable of multitasking effectively.
• Familiarity with basic Thai commercial regulations is preferred.
• Must demonstrate resilience under pressure and a collaborative team spirit.