Product Owner

About the Company

David Kennedy Recruitment is working with a financial/FX company led by a management team with over 20 years of experience.

About the Role

Position: Product Owner
Location: Bangkok, Thailand
Work model: hybrid (4 days office, 1 day Work-From-Home)
Employment type: contract

Responsibilities

• Define and maintain product vision, roadmap, and development priorities
• Identify opportunities to improve client acquisition, retention, and trading experience
• Gather business requirements and translate them into detailed product specifications
• Conduct competitor, market, and industry analysis within Forex, CFD, and FinTech sectors
• Manage product backlogs, user stories, and acceptance criteria
• Collaborate with development, design, QA, and third-party technology teams
• Participate in Agile/Scrum ceremonies, sprint planning, and product reviews
• Monitor project timelines and ensure successful product delivery
• Drive improvements across client-facing and operational platforms
• Enhance Client Portal, CRM, and Trader Area functionality
• Optimise payment, withdrawal, KYC, and onboarding processes
• Support development of IB and Affiliate portals
• Identify opportunities to implement AI-powered features and automation initiatives
• Coordinate with external technology providers and platform vendors
• Monitor product KPIs and performance metrics
• Analyse customer feedback, user behaviour, and operational data
• Recommend product enhancements based on data-driven insights

Requirements

• Bachelor's degree in Business, Finance, Computer Science, Information Technology, or related field
• Minimum 3 years of experience as a Product Owner, Product Manager, or Business Analyst
• Experience within Forex, CFD, Brokerage, FinTech, Payments, Banking, or Financial Services industries
• Strong understanding of brokerage operations and customer lifecycle management
• Experience gathering business requirements and managing product roadmaps
• Familiarity with CRM systems, KYC processes, and onboarding workflows
• Knowledge of deposit and withdrawal processes within financial services environments
• Good English communication skills, both written and spoken
• Experience working with cross-functional business and technical teams
• Familiarity with MetaTrader 4 and MetaTrader 5 platforms
• Experience with Affiliate and Introducing Broker (IB) programs
• Knowledge of Agile/Scrum product development methodologies
• Understanding of AI, Generative AI, automation tools, and process optimisation initiatives
• Experience managing customer-facing portals and mobile applications

Benefits

• Competitive salary package
• Career growth opportunities
• International and collaborative work environment
• Training and professional development support