Country Business Unit Manager

About the Role

Hyphens Pharma – ASEAN’s leading specialty pharmaceutical and consumer health care group, is expanding our operations to Thailand. The Country Business Unit Manager - Sales & Marketing & Business Operations is overall accountable for the start-up of Thailand business operations, including building a high-performing sales and marketing team to launch a first-in-class therapeutic in dermatology and to build a best-in-class dermatology franchise. The role includes strategic planning, financial oversight, and fostering relationships with customers and stakeholders to strengthen the company’s reputation and positioning in Thailand. This role suits an experienced pharma leader seeking an entrepreneurial opportunity to build a business supported by an Asean-focused specialty pharma company.

Key Performance Indicators

• Set up Hyphens Thailand dermatology sales and marketing organization; recruit and cultivate a highly engaged, high-performing team to launch the product.
• Coordinate with HQ to establish procurement, inventory management, HR, marketing, field, and technical services policies and practices.
• Develop and execute go-to-market strategy to achieve above-budget yearly sales and profit.
• Ensure improving company gross profit margin and key product net contributions year on year.
• Elevate team capabilities and drive continuous productivity improvements.
• Identify and create new business opportunities.

Business Planning

• Set Hyphens Thailand business ambition and lead development of strategic business plan including environmental scanning and opportunity identification.
• Lead team to develop and implement annual business plans.

Financial Performance

• Responsible for delivering sales revenues, budgeting of expenditures and P&L of the business unit.
• Review and analyse business activities, costs and forecast data to track progress toward goals.
• Establish plans, budgets and measurement of results; allocate resources and make mid-course corrections.

People & Team Leadership

• Overall team management: recruit, train, coach and appraise team members.
• Communicate strategies and objectives; assign accountabilities and monitor performance.
• Create a climate that recognises and rewards contributions and fosters company culture aligned with vision, mission and values.
• Enforce HR policies, handle internal staff feedback and complaints.

Customer Management

• Build and maintain strong relationships with customers and partners, including appointed distributor, to strengthen engagement and expand the customer base.

Others

• Build company brand through collaboration with customers, government, community organisations and employees; enforce ethical business practices.
• Maintain quality services by establishing and enforcing organisation standards.

Qualifications

• Bachelor’s degree or equivalent required; MBA preferred.
• At least 10 years of experience in the pharmaceutical industry; business unit management experience preferred.
• Experience in dermatology preferred.
• Proven track record of building and leading teams to deliver results and coaching sales and marketing teams.
• Strong business acumen, problem solving/analysis skills and project management capability.
• Strategic thinking and English language communications proficiency.