Social Media Admin - Games (Contract)

About the Role

• Create basic content in text, image, or video formats to support community communication.
• Monitor and engage with player communities across Facebook, TikTok, and X.
• Collect and consolidate player feedback, sentiment, and pain points.
• Provide weekly reports and insights to internal stakeholders to support product and content improvements.
• Track trends, conversations, and competitive topics within the community.
• Respond to community inquiries and clarify common issues when necessary.
• Support Community and LiveOps teams during campaigns, updates, and patch cycles.

Qualifications

• Experience in social media management, communications, or administrative support is preferred.
• Familiarity with games.
• Basic English communication skills.
• Proficiency in basic Microsoft applications (Excel, PowerPoint, Word).
• Self-driven mindset and willingness to learn.
• Fresh graduates are welcome.