Product Sales - Mill Lining

INTRODUCTION:

We are seeking an experienced Minerals Processing professional to join our Grinding Solution group, in the Product Sales team specialising in Mill Lining.

We note due to the operational requirements of the role candidates are advised that a high level of travel (upwards of 60%) is anticipated to be successful in this position.

Who we are?

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise.

Our Global Organisation strives on positive change to our World by offering sustainable solutions for their Mining equipment. Our people are highly motivated, self-automated and driven.

Our culture

Our values of high ambition-always, customer in centre, getting it done together and being open and honest guide our everyday decisions and way of working. They are the guiding principles we expect everyone to act accordingly, and we believe that by living our values we will build a common, thriving culture.

WHAT WILL YOU DO

Working closely with Account Managers, customers, and global product support teams, this role is responsible for developing sales opportunities, building pipeline growth, delivering value-based solutions, and supporting the successful execution of sales strategies across the region. Based in Asia region, the role combines technical expertise, commercial acumen, and customer engagement to drive business growth and profitability. With responsibility for;

• Act as the product expert for mill lining, providing technical guidance and support to customers and Account Manager.
• Lead and support sales activities for mill lining technologies in the Asia Pacific region with a focus on assisting our customers achieve their operational goals.
• Providing technical advice about the suitability of processing equipment and technologies for our client’s purposes.
• Ensures timely progress of the sales case from lead to quotation/proposal and negotiations.
• Reviewing operational data and identifying opportunities to improve comminution performance with mill lining or other processing technology solutions.
• Direct customer link for remote and on-site support including; condition monitoring inspections, analysis and reporting, stock management, installation support, and troubleshooting, while acting as the technical interlinkage between Market Area (MA) and Business Line (BL).
• Complex proposal development from data collection through to concept design, detailed proposal creation and delivery with customer presentations.
• Ensures profitability of the sales cases.
• Use of customer relationship management (CRM) tools to facilitate forecast and sales funnel/case generation together with the sales team for defined geographical region/customer allocation.
• Analysing the market, our competition and industry best practices.
• Works closely with the tier 2 Product Support teams to deploy new product information, best practices, sales trainings and technology specific value argumentation.
• Supporting Warranty process and escalate product quality issues to Tier 2 Product Support teams.
• Supporting and monitoring sales cases from order through to delivery while directing the supply chain function’s alignment with customer and regional demands.
• Ensure that Site Account Managers have adequate training and support to determine opportunities and sell their products.
• Ensuring fulfillment of all QEHS rules and regulations of Metso and customers.

WHO YOU ARE

• Be motivated, driven and have the ability to lead themselves.
• Hold tertiary qualifications in Metallurgical Engineering, Process Engineering, Chemical Engineering or Mechanical disciplines with 10+ years’ experience in minerals processing.
• Have previous exposure to operation of minerals processing concentrators including comminution circuits.
• Display a continuous improvement mindset, actively challenging the status quo.
• Be able to develop strong and productive working relationships with our customer’s process operation teams.
• CRM systems experience.
• Have strong commercial acumen with a customer-oriented outlook.
• Show a high level of communication and customer service skills.
• Have a strong focus on safety, built on transparent and open communication with the ability to execute high-quality risk observations, hazard reports and implement proactive safety initiatives.
• Ability to travel as required by Motor Vehicle or Commercial or Charter Flights.
• Hold a current local country driver’s licence.

WHAT’S IN IT FOR YOU?

• Extensive learning opportunities - ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Wellbeing and safety - benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, on-site gym, meal benefits, car/bicycle benefits, and engagement surveys.
• Annual bonus - global incentive programs tied to busin