Account Specialist, Pet Food

About the Role

Job Title: Account Specialist, Pet food
Location: Bangkok, Thailand
Work Arrangement: Onsite

The Account Specialist will handle accounts identified for growth potential, orchestrating internal resources to deliver value-added solutions and support Caldic’s long-term sustainable growth strategy.

Responsibilities

• Know customer business including strategy, size, products, key decision makers, organization, new initiatives and pain points.
• Develop mid- to long-term Account Plans leveraging Caldic resources including Marketing, and drive sales growth across customer business segments.
• Take ownership for implementing Account Business Plans and use internal systems for call planning, customer identification, contacts management, account strategy and follow-up.
• Master the CRM platform to capture prospects, accounts, contacts, activities, tasks, opportunities, sales and all selling activities.
• Drive and develop strong customer relationships and internal stakeholder engagement at all levels, including top-to-top engagement.
• Lead customer solution activities such as opportunity management, Customer/Innovation/Guru Days, product demonstrations, joint sales calls and sample management.
• Maintain customer intelligence and monitor market, industry and competitor trends.
• Meet or exceed sales growth, profitability, pipeline and other business goals; manage sales forecasting and DSO.

Qualifications

• Bachelor’s degree in science/chemistry, business or related field.
• Minimum 3–5 years of direct experience in account management in pet food application.
• Proven track record in successfully managing and growing key accounts.
• Able to engage customers at all levels, including senior management.
• Strong interpersonal skills and ability to establish internal and external relationships to serve customers.
• Analytical with strong problem-solving skills.
• Good command of both written and spoken English as well as the local language.

Benefits

• Global opportunities with rapid career growth and development.
• Inclusive, diverse and dynamic work environment.
• Opportunity to shape the future of specialty ingredient solutions across industries such as food, pharma and personal care.

About the Company

Caldic is a global leader in distribution solutions, operating in 43 countries and serving markets including food, pharma, personal care and industrial markets.

Additional Information

Equal Opportunity Employer: Caldic celebrates diversity and is committed to fostering an inclusive work environment and does not discriminate on the basis of race, religion, gender or any other characteristic.