Spa Receptionist

About the Company

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.

Spa Receptionist – Job Description

• Welcome guests and provide excellent customer service.
• Handle spa reservations, inquiries, and cancellations.
• Explain spa treatments, packages, and promotions.
• Coordinate appointments with spa therapists.
• Handle guest payments and maintain accurate records.
• Promote spa services to maximize revenue.
• Ensure the spa reception area is clean and organized.

Qualifications

• Diploma or Bachelor's degree in Hospitality, Tourism, or related field.
• Previous experience in spa reception, front office, or hospitality preferred.
• Good command of English and Thai.
• Excellent communication and interpersonal skills.
• Pleasant personality with a service-minded attitude.
• Good computer skills and knowledge of reservation systems.
• Ability to multitask and work flexible shifts.