Department Manager - Business Intelligence

About the Role

• Design, develop, and maintain interactive dashboards, reports, and data models to support business strategy and decision-making.
• Collaborate with cross-functional teams, including business, operations, and technical stakeholders, to understand requirements and deliver effective BI solutions.
• Partner with Data Engineers, Analysts, and Business Users to ensure data accuracy, integrity, and usability across all BI outputs.
• Develop and optimize DAX queries, Power Query (M), SQL scripts, and data models for high performance and scalability.
• Monitor and maintain BI platform compliance, including data governance, security, and organizational standards.
• Translate complex datasets into clear, actionable insights and recommendations for leadership and management teams.
• Mentor and support team members in BI best practices, new tools, and advanced analytics techniques.
• Participate in Agile team ceremonies, cross-functional problem-solving, and strategic discussions to drive continuous improvement of BI initiatives.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Data Analytics, Statistics, Business Administration, or related field; Master’s degree preferred.
• Minimum 7–10 years of relevant experience in business intelligence, data analytics, or strategy support roles, preferably in retail, wholesale, or e-commerce environments.
• Strong hands-on experience in Power BI, DAX, Power Query (M), SQL, and data visualization tools; experience with cloud platforms (Azure) is preferred.
• Proven experience collaborating with business, operations, and technology stakeholders to translate data into actionable insights that inform strategy and decision-making.
• Experience leading or mentoring BI/analytics teams, influencing cross-functional teams, and supporting strategic initiatives.
• Demonstrated experience in BI project delivery, dashboard/report development, data governance, and analytics process improvement.
• Experience in CI/CD pipelines for BI solutions.
• Exposure to digital transformation, e-commerce, or B2B analytics projects.