Utilization Case Management, Senior Specialist

About the Role

• Responsible for providing technical medical expertise for underwriting decisions and resolution of customer enquiries and claims and managing healthcare related services provided to policy holders
• Provide professional guidance, medical advice and relevant training to product development, underwriting and claims colleagues
• Develop and implement AIA's healthcare programmes
• Work with medical and wellness suppliers to support AIA healthcare programmes
• May manage rehabilitation cases by assessing claimant's needs, developing rehabilitation plans, and arranging relevant services
• Responsible for other relating tasks as assigned to align with business policy and build long term business growth.
• Explore opportunity to improve work flow and build healthy environment
• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.