Senior Manager - Product Owner (eCommerce)

Responsibilities

• Set ambitious and clear product vision and communicate it effectively to stakeholders, the team, and the rest of the unit.
• Collaborate with stakeholders to ensure digital vision and products align within team strategy and requirements for each sprint.
• Accountable for product-specific KPIs once solution enters production and communicate regular tracking to stakeholders.
• Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria; maintain a backlog 3 to 4 sprints ahead of the team.
• Work closely with the CPO to establish each product's business value and support messaging, communication and customer outreach as necessary.
• Facilitate release planning with stakeholders and run weekly demos.
• Serve as a key role on Agile team(s) and work onsite with the team daily.
• Integrate usability studies and research into product requirements to enhance user satisfaction and ensure customer-driven design.
• Align outward-facing product requirements with stakeholders.
• Operate at scale: must come from large, scaled business operations (e.g., head of PO from high-traffic eCommerce or banking/fintech) and handle complexity connecting user-facing apps to heavy, complex back-end systems.
• Provide experienced team leadership—managing product and cross-functional developers—and translate broad business goals into clear technical tasks for developers.
• Demonstrate creativity and growth by inventing new features that directly increased revenue or user engagement; thrive in fast-paced, high-pressure, complex environments.

Qualifications

• Proven knowledge of standard concepts, practices, and procedures within the grocery/food supply chain.
• Strong collaborator with cross-functional teams from tech, design, and business; proven understanding of standard practices, technology and supporting industry principles.
• Experience with B2B digital products and understanding of digital marketplace roles (seller acquisition, supply chain, marketplace ops) and how they interact with product offerings.
• Experienced in facilitating agile ceremonies, managing a backlog/release plan, tracking team-level metrics and removing blockers (burndown chart, release burn up, etc.).
• Deep experience leading teams in an agile setting; strong leader, collaborator, team player, and individual contributor.
• Strong communication skills with comfort speaking with business stakeholders in both English and Thai.
• Strong problem solver with ability to manage and lead the team to push solutions and progress; experimental mindset and passion to challenge the status quo.
• Believes in a non-hierarchical culture of collaboration, transparency, safety, and trust; willing to "roll up the sleeves" and empowers others to fail, learn, and grow.

Benefits

• Health Insurance: group insurance covering OPD, IPD, Emergency OPD.
• Provident Fund: 3% employer contribution.
• Year-end bonus: variable and performance bonus included.
• Attractive annual leave: minimum 16 days.
• No overtime: 5 days a week with own goals and deadlines.
• Free car parking space for employees.

Additional Information

• Best Culture: clear focus, diverse workplace (members from around the world), non-hierarchical and agile environment.
• Growth opportunity and clear career path.