Regional Manager Network Stations- Bangkok, Thailand

About the Company

Qatar Airways is recruiting for Regional Manager Network Stations in Bangkok, Thailand. The selected candidate will manage the ground operations in the assigned region in line with QR policies, Ground Services Manuals and Ground Operations Manual, ensuring high levels of Customer Care, Operational Efficiency and Regulatory Compliance. Responsible for planning and organising resources for existing stations and new station start-ups and monitoring regional expenditures within approved budgets.

Be part of an extraordinary story. Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You have the chance to be part of our future and build the life you want while being part of an international community.

Responsibilities

• Lead implementation of the 5 Star on the Ground Service strategy and contribute to development and implementation of strategic plans for the region; cascade business strategy and performance objectives to assigned regions.
• Plan, manage and set up new airport operations in line with company expansion strategy; ensure new stations are assessed, properly budgeted, relevant services contracted and operational functionalities in place.
• Provide strategic leadership for assigned region(s) and contribute to the annual airports budget; maintain overall station budget control within 3-5% budget variance target.
• Ensure global self-audits/local proficiency checks are conducted and reported as per QR Ground Services regulations and analyse non-conformity reports for effective corrective actions.
• Facilitate each station’s ability to achieve 5-Star on the Ground Service through troubleshooting, station visits and meetings with internal and external stakeholders; monitor and assess station KPIs (including OTP, SPI’s Damage and/or Red Bags) and evaluate effectiveness.
• Work with the VP to develop Business Contingency, Emergency and Accident Plans and ensure regional airports are trained and capable of dealing with irregular operational disruptions by monitoring training conducted and attended by ground services staff.
• Ensure high standards of Ground Handling by third party handling agents and suppliers across the region and report local station deficiencies, operational and financial shortcomings.

Qualifications

• Bachelor’s Degree or equivalent with minimum 8 years of job-related experience.
• Experience in airline and airport operations with at least 5 years management experience.
• Experience of managing teams remotely across different countries is a distinct advantage.
• Trained in all areas of airline operations including management.
• Good command of English language.
• Managerial skills: ability to delegate work, set clear direction, manage workflow, mentor and coach, train and develop subordinates and foster teamwork.