Assistant Facility Manager

What this job involves:

Keeping a tab on the essential details

Achieving a balance between seeing the big picture and attending to details is top of your mind. To deliver high-quality property management services, you’ll ensure your team has relevant and up-to-date skills. To keep finances on track, you’ll monitor and create budget plans and management reports based on business objectives. Part of your responsibilities is also being our liaison officer who takes charge of our major programmes on-site and coordinates with the relevant parties.

Driving excellent daily operations
As the person in charge, you’ll manage the site’s daily activities and ensure that all essential operational processes are followed. You’ll also see to it that both the building’s interior and exterior are well-maintained. You’ll do this by performing regular site inspections and conducting fire and other evacuations as scheduled in accordance with the health and safety requirements.

Promoting client satisfaction
Are you keen on keeping clients happy? In this role, you’ll build and maintain positive tenant relationships by providing excellent customer services that follow key performance indicators agreed by the client and the company. You’ll also handle client/tenant queries, attend meetings and coordinate with the local authorities as required.

The Assistant Facility Manager will be based in Bangkok covering the following scope:

• Responsible for handling incoming and outgoing calls including distribution of any messages.
• Receive, inform and guide visitors including co-ordination with client employees.
• Provide assistance in general administrative activities and any other duties as assigned by Facilities Management team
• Participate as a team member in responses to emergency situations for facilities matters
• Directing first-line complaints regarding soft services to Facilities Management team
• Prepare monthly management reports.
• Obtain regular updates through weekly/daily briefings to have an overview of the operations of the site.
• You’ll also be expected to assist the facilities management team in overseeing contractors on-site and finding vendors and services.
• Daily management of stores
• Communication with Store Manager for work arrangement
• Provision of inspection report.
• Following up of outstanding items/ findings
• Sourcing of vendor's quotation, evaluate and proposed to the client to next course of action
• Monthly service performance report Overlook overall operational risk and compliance management as per JLL standard
• To be the main POC for Uniqlo, covering 74 stores as per store list, asset list, preventive maintenance frequency provided in RFP
• To taking care overall Preventive Maintenance service:
  • Quarterly Inspection
  • Annual Electrical Maintenance
  • Annual Fire Maintenance
  • Quarterly Water Pump Maintenance
  • Quarterly ACMV Maintenance
  • Bi-Annual Septic Tank Maintenance

Sound like you? To apply you need to be:

A seasoned expert
Do you have a Bachelor or Master degree in estate management, building services, engineering or similar courses? Do you have at least 6-7 years of experience and technical expertise in facilities management? If you said yes to all these, then you are what we’re looking for.

A people person
Teamwork is the backbone of a company’s success. As the person in charge, you will mentor, motivate and train team members, promoting a culture of camaraderie in the process. Your strong communication skills and excellent work ethics may also help you win the job.

Proficient and analytical
At JLL, we believe that proficiency is key to client satisfaction. That’s why we want you to have a strong business, marketing and management background, and the ability to resolve problems effectively and efficiently. Likewise, we want you to work well in a fast-paced work environment using the most recent technology.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.