Dairy Queen-Service Staff (Part-time) | พนักงานบริการ

Job Purpose

Responsible for providing professional customer service according to company standards and guidelines, to deliver excellent experience and achieve maximum customer satisfaction, while supporting sales growth.

Key Responsibilities

• Greet customers politely, with a smile and good manners.
• Provide customer service according to trained standard procedures to achieve 100% satisfaction.
• Recommend products and promotions to customers accurately to increase sales.
• Inquire and listen to customer feedback to improve service quality.
• Sincerely invite customers to return for future services.

Product Inspection and Delivery

• Inspect food quality to meet standards before serving to customers every time.
• Deliver food and beverages to customers accurately, completely, and on time.
• Check readiness of ingredients and service equipment before starting a shift.

Cleanliness and Hygiene Maintenance

• Ensure assigned area is clean, tidy, and fully equipped for service at all times.
• Maintain attire and personal hygiene according to company standards.
• Strictly follow company safety and hygiene standards.

General Operations

• Strictly follow company rules and supervisor's orders.
• Perform other tasks as assigned by the supervisor.
• Summarize daily sales and related documents.

Job Specifications

Education

Junior high school (M.3) or equivalent or higher.

Experience

No experience required (experience in service will be a special consideration).

Other Qualifications

• Service-minded, cheerful, energetic, and good interpersonal skills.
• Responsible and honest.
• Able to communicate well with others.
• Able to work in shifts (6 days/week) including public holidays.
• Possess a food handler's training certificate (will be a special consideration).