Senior Specialist IT Applications

About the Role

The Sr. Specialist, IT Applications (SAP MM & Integration) is responsible for sustaining and advancing DKSH's SAP-enabled business operations across Thailand, ensuring application stability, seamless system integrations, and continuous improvement. This role is a critical enabler of business continuity and contributes directly to DKSH's digital transformation agenda and SAP application roadmap.

What You Will Deliver

• Provide end-to-end application support for SAP Materials Management (MM) and SAP Process Integration/Process Orchestration (PI/PO) modules, ensuring consistent system stability and uninterrupted business operations
• Analyze business requirements and translate them into effective SAP solutions that align with business objectives and Group IT standards
• Configure, test, and optimize SAP MM processes to drive operational efficiency and process consistency across the organization
• Design, monitor, and troubleshoot SAP PI/PO interfaces and message mappings to ensure reliable and accurate system integration
• Investigate and resolve production issues through structured root cause analysis and timely implementation of corrective actions
• Manage SAP change requests, System Integration Testing (SIT) and User Acceptance Testing (UAT) activities, transport management, and deployment processes
• Collaborate with business users, functional teams, global IT, and technical teams to deliver enhancements and project outcomes with quality and on schedule
• Prepare and maintain functional specifications, technical documentation, and support procedures; deliver user training when required
• Ensure compliance with IT policies, audit requirements, security controls, and application governance standards
• Support business continuity planning, disaster recovery activities, and application risk management initiatives
• Build strong relationships with business stakeholders, regional IT teams, and external partners to promote collaboration and customer-centric service delivery
• Contribute recommendations and subject matter expertise to support decision-making and continuous improvement across the IT function
• Administrative duties and coordination tasks as required

What You Bring

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, Engineering, or a related discipline
• Minimum 5 years of SAP application support, implementation, or consulting experience, including strong hands-on expertise in SAP Materials Management (MM) and SAP Process Integration/Process Orchestration (PI/PO)
• Strong functional and technical knowledge of SAP applications and related technologies
• Proven hands-on experience in SAP MM configuration, testing, support, and process optimization
• Proficiency in SAP PI/PO administration, interface design, message mapping, monitoring, troubleshooting, and support
• Working knowledge of integration technologies including Structured Query Language (SQL), Extensible Markup Language (XML), Intermediate Document (IDoc), Remote Function Call (RFC), Web Services, and Application Programming Interfaces (APIs)
• Understanding of SAP integration with Financial Accounting and Controlling (FI/CO), Sales and Distribution (SD), Production Planning (PP), and Warehouse Management/Extended Warehouse Management (WM/EWM) modules
• Strong analytical, problem-solving, presentation, and communication skills
• Proficiency in written and spoken English
• Experience with SAP S/4HANA migration is an advantage
• Knowledge of SAP Integration Suite and Cloud Platform Integration (CPI) is an advantage
• Experience with cross-functional SAP modules such as SD, WM, EWM, or FI is an advantage
• Knowledge of ABAP debugging, interface troubleshooting, and technical analysis is an advantage
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Proactive mindset with strong ownership, accountability, and a continuous improvement orientation

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in IT Applications.