Engineer, Project Quality

About the Role

• Flawless launch of new project
• Effective process quality control
• Fast response for customer 0km complain
• Drive continuous improvement for COPQ
• Drive continuous improvement for customer satisfaction

What You Will Do

• Responsible for people management of project QEs, IPQC and OQC.
• Responsible for leading internal PSO document review and iPSO audit.
• Responsible for initiating safe launch activities and monitor the execution performance
• Responsible for collecting and submitting PPAP documents.
• Responsible for delivering quality training and providing quality support to the project team.
• Responsible for participating in failures analysis and quality issue investigation.
• Responsible for monitoring manufacturing process.
• Existing SOP project quality control maintenance.
• Continuous improvement activities to improve COPQ
• Train and coach quality engineers
• Compliance to IATF16949 and customer requirements.
• Compliance to Harman BMS
• Report weekly, monthly, quarterly on external and internal Key Performance Index, quality status.
• Responsible for fast response of customer 0km complaint
• Responsible for root-cause for customer 0km complaint
• Responsible for action effectiveness for customer 0km complaint
• Other additional tasks assigned by his/her supervisor.

What You Need to Be Successful

• Bachelor's degree or equivalent, preferably in electrical engineering
• 10 years quality working experience in automotive/audio/electronics industries, including 3 years as a management position.
• Must have a very good skills and experience about problem solving.
• Have a thorough understanding of statistical methods, APQP, PPAP, FMEA, and automotive quality management systems.
• Active participation in ISO/TS 16949 assessments.
• Experience obtained working in automotive industry.
• Quality related experience is highly desirable Direct experience with handling the customer complains.
• Good presentation skill and communication skill.
• Proficient in both oral and written English is a MUST

Bonus Points if You Have

• Bachelor or above in Electrical engineering
• Quality related working experience in OEM
• Experience about handling customer complains about multiple OEMs

What Makes You Eligible

• Must be a self-starter as a team player.
• Must have a command of documenting, and analytical skills.
• Must be fluent in speaking and written Mandarin as well as skills with written and speaking English.
• Good communication capability and team cooperation spirit.
• Capable of operating related and professional software,Excel PowerPoint etc.

What We Offer

• Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
• Extensive training opportunities through our own HARMAN University
• Competitive wellness benefits
• Tuition reimbursement
• “Be Brilliant” employee recognition and rewards program
• An inclusive and diverse work environment that fosters and encourages professional and personal development