Dairy Queen-Service Staff (Bilateral) | พนักงานบริการ

Job Purpose

Responsible for providing professional customer service in accordance with company standards and guidelines to deliver excellent experiences and maximum satisfaction to every customer, while supporting the increase in sales.

Key Responsibilities

• Greet customers courteously, with a smile and good manners.
• Serve customers according to trained standard procedures to ensure 100% satisfaction.
• Introduce products and sales promotion programs correctly to customers to increase sales.
• Inquire about and listen to customer feedback to improve service quality.
• Sincerely invite customers to use the service again.

Product Inspection and Delivery

• Check food quality to meet standards before serving customers every time.
• Deliver food and beverages to customers correctly, completely, and on time.
• Check the readiness of raw materials and service equipment before starting a shift.

Cleanliness and Hygiene Maintenance

• Maintain the responsible area to be clean and tidy, with complete equipment ready for service at all times.
• Maintain personal grooming and cleanliness to meet company standards.
• Strictly adhere to the company's safety and hygiene standards.

General Operations

• Strictly adhere to company rules and supervisor's instructions.
• Perform other duties as assigned by the supervisor.
• Summarize daily sales and related documents.

Job Specifications

Education: Junior high school (M.3) or equivalent or higher

Experience: No experience required (experience in service work will be given special consideration)

Other Qualifications

• Service-minded, cheerful, energetic, and good interpersonal skills.
• Responsible and honest in duties.
• Able to communicate well with others.
• Able to work in shifts (6 days/week), including public holidays.
• Food handler certificate (will be given special consideration).