Product Specialist

Job Function: MedTech Sales

Job Sub Function: Clinical Sales – Hospital/Hospital Systems (Commission)

Job Category: Business Enablement/Support

Job Description:

Senior support individual contributor that executes tasks that are typically not routine. Provides support for executive leaders and internal teams in the Clinical Sales - Hospital/Hospital Systems function. Supports area audits to ensure accuracy, timeliness, and quality of deliverables. Maintains high standards of professionalism, efficiency, personal communication, discretion, and independent judgment.

DUTIES & RESPONSIBILITIES

• Helps ensure the completion of tasks for the support function of the Clinical Sales - Hospital/Hospital Systems unit to ensure accuracy, timeliness, and quality of deliverables.
• Assists in the coordination of product demonstrations and clinical presentations for networking events, conferences, and outside symposiums.
• Remains aware of product information, best practices and technical troubleshooting in order to best assist with customer needs and to help them suggest appropriate products, services, and/or solutions.
• Compiles and reviews consumer analytics and market trends to assist in developing data-driven strategies to grow sales and improve customer retention.
• Demonstrates Johnson & Johnson’s Leadership Imperatives and Credo.
• Job is eligible for sales incentive / sales commissions.

Required Skills:

• Communication
• Cross-Selling
• Customer Centricity
• Customer Effort Score
• Goal Attainment
• Hospital Operations
• Innovation
• Market Opportunity Assessment
• Medicines and Device Development and Regulation
• Objectives and Key Results (OKRs)
• Organizing
• Problem Solving
• Sales
• Sales and Operations Planning (S&OP)
• Solutions Selling
• Sustainable Procurement
• Vendor Selection