TikTok Shop - Account Manager, FMCG (Thailand)

About the Role

The e-commerce industry has seen tremendous growth. With millions of loyal users globally, TikTok is building an e-commerce ecosystem that is innovative, secure and intuitive. In this role you will be responsible for delivering impact on the growth of merchants by acquiring and helping sellers succeed on platform, and delivering best customer experience by providing best service.

Responsibilities

• Acquire and incubate brands, principals and large merchants that contribute significant GMV share
• Build and maintain relationships with merchants; negotiate and secure best deals based on campaign or seasonality
• Discover new collaborative opportunities that fit merchants' short-term and long-term development plans and build JBPs
• Maintain seller service quality — low cancellation and return rates, manage shipping lead times and other components to increase conversion rate and customer satisfaction

Qualifications

• Minimum Bachelor's degree or above
• 2+ years' experience in ecommerce; direct experience in relevant categories preferred
• English proficiency and Thai language proficiency
• Excellent interpersonal and negotiation skills
• Attention to detail, affinity with numbers, logic and problem solving skills
• Good team player, fast learner and open to changes
• Proficient in Excel and PowerPoint

About the Company

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with offices worldwide.

Benefits

We strive to do great things with great people. Our global, diverse teams aim to create value for communities, inspire creativity and bring joy. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company.

Additional Information

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. The company celebrates diverse voices and aims to create an environment that reflects the many communities it reaches.